We are committed to protecting your personal financial information. This policy explains what we collect, how we use it, and your rights as a member.
Federal law gives you the right to limit some but not all sharing of your personal financial information. Federal law also requires us to tell you how we collect, share, and protect your information. Please read this notice carefully to understand what we do.
Financial companies choose how they share your personal financial information. Under federal law, you have the right to limit some, but not all, sharing. Federal law permits us to share information for everyday business purposes — such as processing your transactions, maintaining your accounts, and responding to court orders and legal investigations. We share information with our service providers who help us deliver products and services to you, under strict confidentiality agreements.
We collect personal information about you from the following sources:
We use your personal financial information to:
We share your information only in the following circumstances:
We share information with our service providers — such as payment processors, data security firms, and core banking system vendors — who assist us in delivering services to you. These providers are contractually required to use your information only to perform the services we request and to maintain appropriate security safeguards.
We disclose information when required by law, including to comply with anti-money laundering regulations, respond to lawful subpoenas, court orders, or regulatory examinations, and report suspicious activity under the Bank Secrecy Act.
We do not sell your personal information to any third party. We do not share your information with nonaffiliated companies for their independent marketing purposes. We do not share your account details with data brokers or advertising networks.
You may opt out of receiving marketing communications from us at any time by calling (800) 342-8575, logging in to online banking and updating your communication preferences, or writing to our Privacy Officer at First Community Credit Union, firstcommunity.co.com. Please allow up to 30 days for your opt-out to take effect. Opting out of marketing does not affect transactional communications such as account statements, fraud alerts, or required regulatory notices.
You may request access to the personal information we hold about you and ask us to correct inaccuracies. Contact us at (800) 342-8575 or visit any branch with government-issued identification. We will respond to verified requests within 45 days.
As a California resident, you have the right to:
To exercise your California privacy rights, call (800) 342-8575 or submit a written request to our Privacy Officer. We will verify your identity before processing your request. We will respond within 45 days; complex requests may require an additional 45-day extension, of which we will notify you. Note that much of the personal information we hold is exempt from CCPA deletion requirements under the Gramm-Leach-Bliley Act financial data exemption.
For more information on California privacy rights, visit the Consumer Financial Protection Bureau.
Our website uses cookies and similar tracking technologies to deliver a personalized, functional browsing experience. We use the following types of cookies:
You can control non-essential cookies through your browser settings or our cookie preference center. Disabling certain cookies may affect the functionality of online banking. We do not use cookies to sell your data or to deliver third-party behavioral advertising.
For guidance on managing cookies and online privacy, visit the Federal Trade Commission's privacy guidance at ftc.gov.
We maintain physical, electronic, and procedural safeguards that comply with federal regulations to protect your personal financial information. These measures include:
In the event of a data breach affecting your personal information, we will notify you as required by applicable law and take immediate steps to secure affected systems.
Our website and online banking services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. Youth savings accounts are opened by a parent or legal guardian who is responsible for the account. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at (800) 342-8575.
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make material changes, we will notify you by posting the updated policy on our website at firstcommunity.co.com/privacy-policy.html with a revised effective date, and we may provide additional notice by email or in your account statements. Your continued use of our services after the effective date of an update constitutes acceptance of the revised policy. We encourage you to review this policy periodically.
If you have questions about this Privacy Policy or our privacy practices, or if you wish to exercise any of your rights under this policy, please contact us:
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